Service terms

By registering for, accessing, or using our platform at https://enginuityai.io/ (“Platform”), you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

If you access or use our public website without registering for the EnginuityAI platform or subscription services, your use of the website is governed by our Website Terms of Use [link]. These Service Terms apply in addition to (and, where applicable, take precedence over) our Website Terms of Use.

1. Who may use the platform

You must be at least 18 years old and have legal capacity to enter into a binding contract.

If you are using the Platform on behalf of an organisation, you confirm that you are authorised to bind that organisation to these Terms.

We may refuse registration or access at our discretion.

2. Accounts and registration

To use certain features, you must create an account with accurate, complete, and up-to-date information.

You are responsible for keeping your login credentials secure and for all activity under your account.

You must notify us immediately if you suspect unauthorised use of your account.

3. Subscription plans and fees

We may offer free access, trial periods, and paid subscription plans.

Subscription fees and billing cycles (monthly or annual) will be displayed at the point of purchase. All fees are in GBP and exclusive of VAT and any other applicable sales or use taxes  unless stated otherwise. We may, at our discretion, allow payment in other currencies. Where required by law, we will add VAT or other applicable taxes at the prevailing rate, based on your billing location and tax status. We may collect and validate tax information (including VAT numbers) to determine the correct tax treatment of your payments.

Automatic Renewal: Subscriptions automatically renew at the end of each billing cycle unless cancelled in accordance with section 5. You authorise us (or our payment provider) to charge your saved payment method on each renewal date. We will notify you of upcoming renewals in advance where required by law.

Data Usage Limits and Additional Charges: Your subscription includes a data usage allowance (“Data Cap”), the details of which (including the amount of data and the method of measurement) will be specified in your subscription plan or otherwise notified to you. We may introduce, change, or update the Data Cap and the metrics used to measure usage from time to time on reasonable notice.

If your use of the Platform exceeds the Data Cap at any time:

• Additional charges will apply automatically at the rates notified to you in advance; and

• By maintaining an active subscription, you expressly authorise us (or our payment provider) to charge your saved payment method for such additional usage charges without requiring separate approval for each charge.

We may, but are not obliged to, notify you if you approach or exceed your Data Cap.

Price Changes: We may change the subscription fees, Data Cap rates, or other charges from time to time. Any changes will apply from the start of your next billing cycle unless stated otherwise. We will give you reasonable advance notice of any price changes, and if you do not agree to the new prices, you may cancel your subscription before the changes take effect.

Payments are processed by our chosen payment provider and are subject to their terms in addition to these Terms.

4. Free trials

Where offered, free trials provide temporary access to the Platform without charge.

At the end of the trial, unless cancelled, your subscription will automatically continue as a paid subscription at the applicable rate.

5. Cancellation and refunds

B2B users: You may cancel your subscription at any time, but no refunds will normally be provided for fees already paid. Your access will continue until the end of the billing period.

Consumers (individuals):

• - You have a statutory right to cancel within 14 days of purchase.

• - By accessing or using the Platform during this period, you expressly consent to immediate supply of the service and acknowledge that you lose your right to cancel once supply has begun.

• - Refunds will be given only as required by law.

To cancel, log in to your account or contact us at [support@enginuityai.io].

Cancelling your subscription does not affect any additional usage charges incurred before the date of cancellation. Any charges for usage beyond the Data Cap that have already been incurred are non-refundable, even if you cancel your subscription before the end of the billing period.

6. License and permitted use

We grant you a limited, non-exclusive, non-transferable licence to access and use the Platform for your own internal business or personal purposes, in accordance with these Terms.

You must not:

• - Copy, modify, or distribute the Platform or its content.

• - Reverse engineer, decompile, or attempt to extract source code.

• - Use the Platform to build a competing product or service.

• - Use the Platform in a way that is unlawful, misleading, or harmful.

7. Intellectual property and user data

All rights in the Platform, software, AI models, and content (excluding your own uploaded content) are owned by us or our licensors.

You retain ownership of any data or content you upload but grant us a worldwide, royalty-free licence to use it solely for providing the Platform.

You grant us a perpetual, worldwide licence to use any feedback, suggestions, or improvements you provide in relation to the Platform without restriction or obligation.

Unless expressly agreed otherwise, we do not claim ownership of your confidential business data.

8. Data protection and privacy

We process personal data in accordance with our Privacy Policy (available at [link]).

You are responsible for ensuring that any data you provide to us complies with applicable data protection laws.

Where we act as a processor of personal data on your behalf, we will do so in accordance with applicable data protection law.

9. Service availability

The Platform is provided on an “as is” and “as available” basis.

We aim to keep the Platform available at all times but do not guarantee uninterrupted or error-free access.

We may suspend, withdraw, or modify the Platform for maintenance, security, or business reasons, and will provide notice where reasonably practicable.

10. Disclaimers

The Platform provides information based on AI analysis of intellectual property data. It does not constitute legal advice and must not be relied upon as a substitute for professional advice.

We make no representations or warranties as to accuracy, completeness, or fitness for a particular purpose.

You use the Platform at your own risk.

11. Termination

You may terminate your subscription at any time via your account settings.

We may suspend or terminate your account:

• - Immediately, if you breach these Terms, misuse the Platform, or fail to pay fees.

• - For convenience, by giving you at least 30 days’ notice (except during a fixed subscription term you have already paid for).

Upon termination, your licence to use the Platform ends immediately.

12. Liability & indemnity

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

Subject to the above, we are not liable for:

• Loss of profits, revenue, business, or goodwill.

• Indirect, consequential, or special losses.

• Any reliance placed on the Platform’s outputs.

Our total liability in any 12-month period is limited to the total subscription fees you paid to us in that period.

You are responsible for your use of the Platform and for ensuring it is suitable for your intended purposes.

We are not responsible for, and shall have no liability in respect of, any claim or allegation that arises from your use of the Platform in a manner that infringes the intellectual property rights or other rights of a third party.

You agree to indemnify and hold us harmless against any claims, losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or in connection with your misuse of the Platform, including but not limited to: (a) use of the Platform in breach of these Terms; (b) use of the Platform to infringe the intellectual property or other rights of any third party; or (c) use of the Platform in violation of applicable law.

13. Changes to these terms

We may update these Terms from time to time. The latest version will always be available on our website.

If we make significant changes, we will notify you in advance and give you the opportunity to cancel before the changes take effect.

Continued use of the Platform after the effective date of updated Terms constitutes acceptance of those changes.

14. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute.

If you are a consumer resident outside England and Wales, you will not be deprived of the protection of mandatory laws of your country of residence.

15. Contact us

For any questions about these Terms or the Platform, please contact us at:

• EnginuityAI Ltd

• Email: support@enginuityai.io

• Address: Mill Cottage, High Street, Meonstoke, Southampton, England, SO323NH.